Refund policy

Due to the nature of our product and the hygienic purposed we do not offer refunds or exchanges, except in the case of receipt of damaged/defective products. If an item may be considered defective, please email info@seductivecatlashes.com indicating your Name, Order Number, and A Photo of the product. Defective items need to be addressed within 30 days of receiving. If the product is deemed defective by Seductive Cat Lashes, you be eligible for a refund/replacement of the same item. Refunds are made in the original form of payment and are issued to the person documented on the original order. Please allow up 7-14 business days for the refund to show on your statement.

Refuse or Return Packages

In case of a Refuse or Return packages the shipping and handling fees will be charged to the payment form selected during checkout, and will be subtracted from any refund. A reshipping free will be charged in case of a reshipment. Seductive Cat Lashes is not responsible for any lost or stolen packages shipped.